Get in Touch

We're here to help you keep your GreenTec machines running smoothly.

Whether you need spare parts, technical support, or general information our team is ready to assist you.

Sales & Administration

Telephone: +45 75 55 36 44
E-mail: info@greentec.eu

Mon - Thursday: 8:00 - 16:00 CET
Friday: 8.00 - 15.00 CET

Sales & Administration in UK and Ireland
Telephone: +44 1905 814405

E-mail: info@greentec.eu

Mon - Thursday: 8:00 - 16:00 CET
Friday: 8:00 - 15:00 CET
Spare parts
Telephone:  +45 76 33 36 99
E-mail: parts@greentec.eu

Mon - Thursday: 7:00 - 15:00 CET
Friday: 7:00 - 14:00 CET
After-sales service
Telephone: +45 76 33 36 90

Mon - Thursday: 8:00 - 16:00 CET
Friday: 8:00 - 15:00 CET

Frequently Asked Questions

Payments are made by invoice. An invoice will be sent to you once your order has been processed.

Tracking is currently unavailable. We are looking into implementing an order tracking system in the future.

Yes, we ship worldwide. Please contact us if you experience any difficulties when placing your order.

See more details here

Orders typically arrive within 1–2 business days with express shipping, or 2–6 business days with standard delivery.

Orders can be canceled before 14:00 CET on the same day. Please note that we’re not able to make any changes to an order once it’s been placed.

For spare parts, please contact our Parts Department. For service inquiries, contact our Service Department. For all other questions, you can email us at info@greentec.eu. More info here

We currently don't offer any discounts on bulk orders

If an error or damage occurs to your machine, always contact your GreenTec dealer where the machine was purchased and registered. Your dealer will order new spare parts for you from GreenTec's spare parts department.

  • Read more about ordering spare parts here.

In the event that the error or damage has occurred within the scope of GreenTec's warranty conditions, your dealer will create a warranty ticket on the machine for you.

  • Read more about our after-sales service here.
  • Read more about our warranty conditions here.